AGE RESTRICTION - EA SUCKS BIG TIME
Not only does EA tell me what games my kids can play, but they also make it impossible to disable the nag telling him to login to services he can't access in the first place. It's so annoying that h...
Forum Discussion
Hey @8rqcme4acgji,
my name's Valgard and I'm a Community Manager for EA here in the boards.
I've read your feedback and I'm sorry that you and your son had a bad experience while using our products.
And I'd also like to explain the problem to you:
We here at EA offer the possibility to create restricted accounts or called "Underage account" for children 12 years and younger. When your child turns 13, he or she will be able to age up their account to an adult account.
You can read more about underage accounts here.
However, I'd like to ask your for a few more details.
- On which platforms do those notifications occur?
Origin for PC, PlayStation, Xbox? - Can you provide me with a screenshot or picture of the notification?
As far as I know, an underage account shouldn't get notifications that ask the player to go online or use restricted features so I'd like to investigate this issue a bit further.
Again, I'm sorry for the bad experience and I'd like to make it up to you through helping you out here. 🙂
Please, when you answer, tag me with @EA_Valgard and I'll find my way back here to your issue.
Meanwhile all the best and a happy new year in advance!
Cheers,
Val
Val does not resolve issues, it is merely a statement that disappoints the users.
