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Petr0v1c4's avatar
Petr0v1c4
2 years ago
Solved

star wars jedi survivor crashes

I bought the game in EGS run it and it crashes after 10-15 minutes of the game, displaying this in CrashReportClient.ini

[CrashReportClient]
bHideLogFilesOption=false
bIsAllowedToCloseWithoutSending=true
CrashConfigPurgeDays=2
CrashReportClientVersion=1.0
DataRouterUrl="https://unreal.backtrace.io/post/birddog/d94167fcb977bf44de0b1e6b7a8a9333d71bd82877949aceed250c248efb9568"


my system:

windows 11

i7-12700

rtx 3080 10gb

ddr5 32gb

ssd  nvme 1tb

3 Replies

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  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi @Petr0v1c4 

    Thanks for reaching out to the community on Answers HQ!

    Can we try the following steps, if you have not so far? 

    If anything changes let us know, 

    Cheers!

  • brandonleemalso's avatar
    brandonleemalso
    7 months ago

    I have the same issue. I followed the advice from EA, verified files, rebooted, closed all background apps, checked drivers, checked for updates of all kinds. It still crashed. Happens during intense battles usually every 12-20 minutes. I have low graphics settings. My build is a ryzen 9 5600 and a Radeon 7900xtx with 32 gb ram. I don’t have over heating or bottlenecking or anything. The crashes get progressively worse the more I play through. After checking forums this is common for almost all builds. Game needs a patch

  • brandonleemalso's avatar
    brandonleemalso
    7 months ago

    Update: I reset my entire PC with a file delete, reinstalled windows, drivers, etc and it still crashes during gameplay. Any help? I literally ran out of all options and it’s not like this game is still unplayable after a year and a half because that would just be unacceptable.