4 years ago

Amazon Prime Gaming - Origin - Jedi: Fallen Order will not load.

I have Amazon Prime Gaming. They have a code for Jedi: Fallen Order. I redeemed the code without linking my EA and Amazon accounts. I redeemed the code on Origin. I downloaded the game. When I went t...

x2witness1x

New Novice

4 years ago

Having the same issue.

"There is a problem with your game's setup. Please reinstall your game."

Needless to say, reinstalling did not fix the issue. Repair did not help either. Any suggestions?

EA_Atic
DICE Team
4 years ago
Hey, can you try a clean boot to see if any programs are messing with STAR WARS™ Jedi: Fallen Order™ and turn off any overlay programs, such as Discord or Nvidia experience.

Can you add a Dxdiag so we can see what hardware and drivers you have?

Let me know if this works or not for you. 🙂

/Atic
- x2witness1x
  New Novice
  4 years ago
  Ran a clean boot. Still a no go.
  "There is a problem with your game's setup. Please reinstall your game."
  - EA_Atic
    DICE Team
    4 years ago
    can you add a dxdiag so we can see what kind of set up you have. @x2witness1x
    
    /Atic