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TheSithLord254's avatar
3 months ago

Asked for refund, cancelled that request. Now, game not in lib and no money back

Hello. I had asked for a refund for a game I bought, "STAR WARS: JEDI Fallen Order". Then I realised an error and asked on EA Help for cancellation of that Refund request. Now neither is the game available on my library, nor has my money been credited back. What do I do? Please Help!

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hey @TheSithLord254, Depending on the payment method, a refund can take 7-10 business days to process fully. If you experience any issues after that period, please contact our support team.

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