Tried to turn on Battlefront 1 last night, said i needed to change my password- could not figure out how to change my password so i changed my email address and linked it to the game. Big mistake - I’ve lost everything! All my progress and went from level 100-1. I need to change back to my original email address and it will not let me. ea.help.com is no help at all i need to talk to customer support rep!! Please Help
Community ManagerHey 5fedbc5892d8a795,
Sorry to hear that your progress seems to have been reset. You're right in thinking that linking a different email to the game was the cause. As progress is stored at the EA account level and not on individual platforms, if you unlink your original EA account and re-link your platform to a different EA account, you'll lose access to that progress.
Unfortunately, we are unable to support account-related requests like yours here on the forums. You'll want to try contacting EA support to see if the original platform can be re-linked. Thanks!
