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Anonymous's avatar
Anonymous
9 years ago
Approved

Base Command and iPhone App issues

Currently I am unable to log into the app on iPhone or the website on my computer to play base command. It just stays at connecting... forever
Anonymous's avatar
Anonymous
9 years ago
Approved

This is regarding star wars battlefront website and app

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Hello @connorsulli 

    Have you tried to reinstall the app after restarting your iPhone? Can you also try to use alternative Internet connection to test the app? What region are you in? Keep us posted. 

    Cheers,

    Archi

    • Anonymous's avatar
      Anonymous
      9 years ago
      Approved

       I have tried reinstalling that doesn't work, my internet is flawless and I've tried on multiple connections. In UNITED STATES.

      • EA_Archi's avatar
        EA_Archi
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        9 years ago

        Hello @connorsulli 

        I am really sorry those troubleshooting steps failed to fix this issue. Currently I would suggest you to get in touch with EA Advisors directly, since this issue might be your account related. Keep us posted.

        Cheers,

        Archi

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