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Thanks to everyone posting this. If you are encountering it can you post your system and whether you could play before, as well as any troubleshooting steps taken previously.
@MasterYoshiii Can you click Origin in the top left then Reload My Games then check again?
Can anyone on PS4 encountering this try renewing licenses and check again?
http://manuals.playstation.net/document/en/ps4/settings/license.html
Thanks.
Hi David,
Unfortunately renewing licences didn't work. I have re-installed the game, restarted PS4.
Almost everything is done... I have psn from Indonesia(Asia), I can play all other maps but this mode is not working!
I can find a map, see the player list but still the map change icon at right hand side is rotating and map is not loading (I left it for 30 minutes for loading but even no error recieved)
- EA_David10 years ago
Community Admin
@MasterYoshiii Please contact support, they should be able to investigate why your account won't take the Jakku DLC. I don't think this is releated to your tech, but your account.
http://help.ea.com/en/article/contact-ea-help/
@canksy Do you by any chance have a US copy of the main game? I suspect this issue is due to a mismatch in regional versions between the game and the DLC, but it's hard to be sure. If you try to "buy" the game for free from this link, does it help?
You may want to contact PSN support, perhaps they can directly intervene, but any info you can provide should help.
- Anonymous10 years ago
thank you david they were able to get my download started
Livechat will be able to fix your problems regarding this issue, apparently origin is buggy sometimes,
they were able to log into my account on their end and purchase the game for me, for some reason it didnt want to work from my end
download now in progress
- Anonymous10 years ago
where do i find livechat mode. Have the same issue. was able to play battle of jakku and now its vansihed. Cant download again etc. can someone help
- Anonymous10 years ago
same problem here and no solution yet. i already contact sony.. lets wait their awnser
- Anonymous10 years agoDavid it is still not loading. I have renewed the licenses and rebuilt the database. I even redownloaded the entire game and the battle of Jakku.
- Anonymous10 years ago
@canksy i have the exact same problem and tried everything i could find in the web.
Reinstalled all contents, deleted save files.
Turned off. Plugged out.
Renewed licenses. Nothing worked.
Did you find any solutions?
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