Battle of Jakku maps not loading
I purchased the day one edition of Battlefront and have downloaded the new content. When I try to play Turning Point or any other game modes on the new Jakku maps I get the spinning yellow circle on t...
Forum Discussion
Hi David,
Unfortunately renewing licences didn't work. I have re-installed the game, restarted PS4.
Almost everything is done... I have psn from Indonesia(Asia), I can play all other maps but this mode is not working!
I can find a map, see the player list but still the map change icon at right hand side is rotating and map is not loading (I left it for 30 minutes for loading but even no error recieved)
EA_David
Community Admin
Community Admin@MasterYoshiii Please contact support, they should be able to investigate why your account won't take the Jakku DLC. I don't think this is releated to your tech, but your account.
http://help.ea.com/en/article/contact-ea-help/
@canksy Do you by any chance have a US copy of the main game? I suspect this issue is due to a mismatch in regional versions between the game and the DLC, but it's hard to be sure. If you try to "buy" the game for free from this link, does it help?
You may want to contact PSN support, perhaps they can directly intervene, but any info you can provide should help.
thank you david they were able to get my download started
Livechat will be able to fix your problems regarding this issue, apparently origin is buggy sometimes,
they were able to log into my account on their end and purchase the game for me, for some reason it didnt want to work from my end
download now in progress
same problem here and no solution yet. i already contact sony.. lets wait their awnser
- David it is still not loading. I have renewed the licenses and rebuilt the database. I even redownloaded the entire game and the battle of Jakku.
@EA_David I have the same map loading problem on PS4, the yellow circle keeps turning when i try to access any Battle of Jakku maps on any game mode.
I tried everything from turning off, renewing licenses, plug off and on, reinstall contents, reset entire settings...everything but did not fix. I am not able to access and play BoJ maps since it's launch.
It's frustrating.
Any fixes or directions you know of?
- Not yet dederuh, i have playstation indonesia account, region 2 disc but i reside in turkey.. Probably its something related with account or ip...
Im waiting a patch from ea for this problem otherwise i wont have access to seasons pass Understand, but i don't think it is a region issue - as i got my PS4 in turkey and reşide in turkey as well. And purchased via PS Store.
Really strange (and frustrating)
I found something like this on the internet, but didn't have time to try it yet. So let me know if it Works out for you. There you go.
I would suggest you to perform some troubleshooting steps as follows:
"1. Please check if the System Software is up to date. Process On the Cross Media Bar go to: Settings -> System Software Update -> Update using the Internet Allow the PS4 search for system updates and apply any updates that it might find.
2. Make sure that the PlayStation ID is connected to the Origin Account.
3. Turn off the PlayStation fully, and disconnect the power cord and wait 7 seconds.
Please visit the below link to know more about this: https://support.us.playstation.com/app/answers/detail/a_id/5050/~/ps4-power-modes:-on,-off,-and-st...
4.Make sure that the device and content is activated on the system.
5. Please run the PlayStation Network Testing.Please visit the below link to know more about this: http://manuals.playstation.net/document/en/ps4/settings/nw_test.html
6.Please take the backup of the save games and clear out their Data Files. Please visit the below link to know more about this: https://support.us.playstation.com/app/answers/detail/a_id/5228/~/manage-ps4-save-game-data
7. Rebuild the PS4 Database. Please visit the below link to know more about this: https://support.us.playstation.com/app/answers/detail/a_id/5044/~/ps4:-safe-mode
8. Power cycle your PS4.
9. Power cycle your network router
10. Uninstall and reinstall the game.
- Still no solution for this issue
Dederuh this method did not work
Having the same exact issue: Have am UK PSN account, bought the game in Turkey.
I created a new Turkish PSN account, deleted the game, re-installed and all that stuff.. Still doesn't work.
Didn't work for me either.
I strongly believe it occurs on Turkey purchases.
Anyone had any feedback from Sony regarding this?
- Still same problem , Sony replied me as this problem related with EA. Any news from EA side? I believe this is going to be solved on 4th patch???!
I think the same thing. but I'm not sure why and I do not want to take a season pass
I am having same issue. I have done everything from deleting and re-installing DLC, renewed licenses, cycled router, and even completely wiped my PS4 and started over. Still am not able to play any of the Jakku maps. All it does is stay on load screen and the yellow wheel thingy spins. I am beginning to get very frustrated. I would have thought they would have put out a patch by now since numerous people are experiencing this same problem. I usually have lots of patience, but it has been doing this for quite some time now.
- Bought ps4 sw edition from turkey, installed jakku with the code from the game disc. Did all those geek stuff but no luck. Any workarounds yet?
where do i find livechat mode. Have the same issue. was able to play battle of jakku and now its vansihed. Cant download again etc. can someone help
it's no longer an expansion but a part of the game. you can find the jakku maps such as graveyard of giants within your existing game now. We'll see if the next expansion this month will work or not unless they release it within the game again...
Hello everybody,
It did not work with any update (including the march one), but after I restarted the PS4 as a new device (yes, everything erased) than it worked.
(*even after february patch)
