Forum Discussion
Hi Shadowdweller,
I had this exact same problem. I've been trying for a week with EA help to fix it, with no success.
I finally went and bought a slightly more powerful graphics card, and the game works fine now. It seems that they increased the graphics requirements a bit without telling anyone.
I was using an Radeon X7 200 3GB card. (no longer works)
Now using a Radeon X7 240 4GB card (works fine).
Hope this helps. Before you buy a new card, try to lower your graphics settings and see if that helps.
Hi, thanks for the response and glad i'm not the only one having issues. The problem is though I don't know how to lower my graphics settings and additionally I have a R9 270 Graphics card. I don't know much about graphics cards but I did a bit of research and its triple the price of the graphics card you recently bought and a latter model so still struggling to understand why the game would be unable to run on my graphics card.
Thanks Anyway
- EA_David9 years ago
Community Admin
@Shadowdweller97 Hi, can you try a clean reinstall if your graphics drivers then check again?
If this is ineffective, can you check your reliability monitor and post the contents of one of the appropriate crash reports.https://technet.microsoft.com/en-us/library/cc748864(v=ws.10).aspx
Thanks.- ApprovedAnonymous9 years ago
Are you sure this will work all my other pc games work fine?
- EA_David9 years ago
Community Admin
I can't make any guarantees, but hopefully it'll help.
Let us know how you get on, there are some more steps you can try if you're still having the problem.