Forum Discussion
Does EA even monitor these forums? How do I open a ticket with customer support? It's happening to a lot of us, which means it is not "our" problem to figure out, EA!
Hey everyone!
Thank you so much for all your replies! I've collected the data and sent it to the studio.
I will let you know about any updates as soon as possible.
/Ataashi
- EA_Ataashi7 years ago
EA Staff (Retired)
Aaaaaand one more question from me - I know, I can be quite annoying with them 😳
Does the crash occur when you try to use the Social Hub or when a game party is created? Or perhaps the game crashes right away, when you try to access multiplayer?
We've received quite a few reports about Xbox One issues related to usage of Social Hub. We're trying to figure out if your problem is also related to it.
Many thanks for your answers!
/Ataashi
- ApprovedAnonymous7 years agoGame crashes and goes bk to dashboard for me when connecting to multiplayer, just like it says in the title of this thread.
- 7 years ago
It pretty much crashes as soon as my account connects to EA. I can’t really do much until then. As soon as I see the little gamer pictures of people on my friends list pop up on the top, the game will freeze then crash.
- ApprovedAnonymous7 years agoWord for word same thing happens to me
- ApprovedAnonymous7 years agoThe game will crash right away when it connects to multiplayer, directly after choosing an account to play on. Regardless of whether or not you’ve joined a party or are trying to join, it will still crash.
However, I have seen issues where if I am in a game and someone specific joins my game party, whether they are in the same game or not, will immediately crash my game. Others I know have experienced similar situations. I do not know if this is just coincidence, as I have only tried it a couple times, but it is definitely worth mentioning.