Black screen starting up (PC) **Possible fix**

Question

Hi All;I know that my video card does not meet the minimum. Would that keep the game from even starting? I have a 560M in an Asus laptop. Have people been able to get the game going on a machine with less than minimum specs? It did begin once and I was going to go to Hoth and do the tutorial and it just hung on the loading screen. Please see dxdiag below...TIA!------------------System Information------------------Time of this report: 12/26/2015, 08:40:17&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Machine name: G53SX&nbsp;&nbsp; Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.151019-1254)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Language: English (Regional Setting: English)System Manufacturer: ASUSTeK Computer Inc.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; System Model: G53SX&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BIOS: BIOS Date: 08/15/11 09:33:53 Ver: 04.06.03&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Memory: 8192MB RAMAvailable OS Memory: 8170MB RAM&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Page File: 4344MB used, 11992MB available&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Windows Dir: C:\Windows&nbsp;&nbsp;&nbsp; DirectX Version: DirectX 11DX Setup Parameters: Not found&nbsp;&nbsp; User DPI Setting: Using System DPI&nbsp;System DPI Setting: 96 DPI (100 percent)&nbsp;&nbsp;&nbsp; DWM DPI Scaling: Disabled&nbsp;&nbsp;&nbsp;&nbsp; DxDiag Version: 6.01.7601.17514 32bit Unicode------------DxDiag Notes------------&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Display Tab 1: No problems found.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sound Tab 1: No problems found.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sound Tab 2: No problems found.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D:&nbsp;&nbsp;&nbsp; 0/4 (retail)DirectDraw:&nbsp; 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay:&nbsp; 0/9 (retail)DirectSound: 0/5 (retail)DirectShow:&nbsp; 0/6 (retail)---------------Display Devices---------------&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Card name: NVIDIA GeForce GTX 560M&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manufacturer: NVIDIA&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Chip type: GeForce GTX 560M&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DAC type: Integrated RAMDAC&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device Key: Enum\PCI\VEN_10DE&amp;DEV_1251&amp;SUBSYS_13B71043&amp;REV_A1&nbsp;&nbsp;&nbsp;&nbsp; Display Memory: 4047 MB&nbsp;&nbsp; Dedicated Memory: 1999 MB&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Shared Memory: 2047 MB&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Current Mode: 1920 x 1080 (32 bit) (60Hz)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor Name: Generic PnP Monitor&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor Model: unknown&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor Id: SEC314C&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Native Mode: 1920 x 1080(p) (59.999Hz)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Output Type: Internal&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2umDriver File Version: 10.18.0013.6143 (English)&nbsp;&nbsp;&nbsp;&nbsp; Driver Version: 10.18.13.6143&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DDI Version: 11&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Model: WDDM 1.1&nbsp; Driver Attributes: Final Retail&nbsp;&nbsp; Driver Date/Size: 12/16/2015 12:34:16, 16981976 bytes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; WHQL Logo'd: Yes&nbsp;&nbsp;&nbsp; WHQL Date Stamp:&nbsp; Device Identifier: {D7B71E3E-5111-11CF-0C64-BA331CC2C735}&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Vendor ID: 0x10DE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device ID: 0x1251&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SubSys ID: 0x13B71043&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Revision ID: 0x00A1&nbsp;The rest of the info can be found here...http://pastebin.com/FtNzHLFy

Answer

Okay, the game runs. Played it for about 20 minutes. No probs. Got shot a lot! I guess bottom line is I'd anyone is having a black screen, try the C++ redistribute package like mentioned above. No guarantees!

tapoutony420 · Answer

@jgooderh69

Unfortunately, due to the fact that your GPU is under minimum, there is really nothing that can be done. &nbsp;Sorry!!!

Answer

I'd like to provide an update in that it may help some people. I was able to get the game working. I performed the following

Uninstall Battlefront
Uninstall Origin
Uninstall the MS C++ redistributable (both x86 and 64 bit)
Reboot
Ran CCLean to clean the registry
Install just the x86 (32 bit) version of the MS C++ (12.0.30501)
Reboot
Install Origin
Install Battlefront

It's still downloading, but I was able to walk around as Darth Vader. Never got that far before!

Answer

According to this, and I think that they are being too generous, your GPU trails the minimum by 18%:

http://gpuboss.com/gpus/GeForce-GTX-660-vs-GeForce-GTX-560M

A minimum system runs the game on low quality settings and gets 40-45 FPS animation rates, so expect no better than 30-33 FPS.&nbsp;

Answer

Hi Gorath ;Thanks for the info. I'll def keep everyone posted on how it progresses. I don't expect spectacular framerates and I understand a busy map may be problematic. Anywho, it's still loading. Was able to grease many rebels as Darth and it was definitely playable.

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Black screen starting up (PC) Possible fix

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