Forum Discussion

2 years ago

Solved

Can i really only link one psn account ever?

I had a ps4 back in the day. It went with the ex. Got a ps5 now. Now I can't link to that account because once ever I got a new psn? Or I lose all my ea everything? Seriously? Anyone got any advice. ...

EA_Illium
2 years ago
Hi @GrizllyAdams

Thanks for the additional details, to confirm EA accounts can only have one platform account linked to it, this is mentioned in the first link I posted above:

You can only link one type of platform account to your EA Account once in its lifetime. For example, if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to the same account in the future.

I would recommend reaching out to Sony for assistance with the PSN account, if you are unable to then you would need to create a new EA account to connect to the new PSN account.

Thanks!

EA_Illium

EA Staff (Retired)

2 years ago

Hi @GrizllyAdams

To confirm this is applied to all EA accounts and cannot be changed on request.

In addition, you wouldn't be able to move any progress from the first PSN account to another PSN account which is why I recommended working with Sony on recovering access to your original one.

This is simply a request our support cannot do.

Even if you could link 2 PSN accounts Games, Progress, Items from one PSN account would not be shared to another one so ultimately it won't help in preserving your games and progress to get another account linked.

Cheers!