Forum Discussion

5 years ago

Solved

Cannot launch the title, "entry point could not be located" - Win 7

When attempting to launch the game from Steam I'm receiving this error: The procedure entry point DXGIGetDebugInterface1 could not be located in the dynamic link library dxgi.dll. I've already ...

inkwolf77
5 years ago
Looks like credit for this fix should go to Id_Hug_You, who appears to have posted this originally!
https://answers.ea.com/t5/Technical-Issues/How-to-play-on-Windows-7/m-p/9535975#M598

Pole_named_Paul

5 years ago

@lolly1003 That's correct, yes I am.

lolly1003

Rising Traveler

5 years ago

Download and install Visual C++ files from Microsoft website,

First download and install Visual Studio 2015, 2017 and 2019, restart your PC and launch the game.

If not resolved download and install Visual Studio 2013, restart your PC and launch the game.

Here is the link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

Pole_named_Paul
5 years ago
@lolly1003 Thanks for the answer, sadly that didn't fix the issue.
- Garax_KG
  5 years ago
  @Pole_named_Paul Yea man this is extremely annoying. I was waiting all week for this and now I get this stupid msg. Apparently they recently updated their system requirements to Windows 10. I think there are workaround for this for other games but I've tried them and I couldnt get it to work:
  
  https://forums.unrealengine.com/unreal-engine/feedback-for-epic/1760216-dxgigetdebuginterface1-could-not-be-located-in-dynamic-library-dxgi-dll
  
  https://www.youtube.com/watch?v=X_n6EkOLEek
  
  Keep me posted and see if you can find a workaround and Ill do the same.
  - Garax_KG
    5 years ago
    Seriously EA.
    I wouldn't have bought this game if I saw the requirements was Windows 10. My computer works flawlessly on Win 7 and I'm still about 1 year away from finally migrating to Windows 10. I am not about to risk my PC and all it's stuff just to play this game even though the actual game looks great.
    Can someone please get a hotfix for Windows 7 users. There are a lot of Windows 7 users on Steam. Its still the 2nd most popular Windows. This has left a bad taste in my mouth. I was waiting for this all week and now this!!!