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DrWatsonCorgiMD's avatar
DrWatsonCorgiMD
7 years ago

Can't connect on Battlefront ea on PS4, also constant Companion reconnecting

Trying to view the battlefront 1 companion but it keeps reconnecting and reconnecting after logging in.  I am also trying to play online on the PS4 and it never signs in to ea. It also seems to keep ...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
7 years ago

@DrWatsonCorgiMD 

Are you still having trouble connecting to the online servers for PlayStation 4? If you're not able to load up the companion check out my response in this post below.

Companion App Troubleshooting

https://answers.ea.com/t5/Technical-Issues/What-happened-to-the-Star-Wars-Battlefront-companion-app/m-p/7625112#M21210

Follow these steps if you're having trouble connecting to the online servers.

Reboot the power to the modem/router

  1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

PS4:

  1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
  2. Turn it back on after 1 minute. Launch the game.
  • DrWatsonCorgiMD's avatar
    DrWatsonCorgiMD
    7 years ago

    I can connect at another house, but the place I am staying at now I can't connect.  Whenever I try to connect to Battlefront 2, my friends list in the PS4 disappears but reappears as soon as I close the application on Battlefront 2.  I mention this because it seems trying to connect EA servers produces some conflict with PS plus or PS4 network.

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