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I have tried these steps and nothing has happened:
- linked EA account to PSN account (and verified it was connected on "About Me" page.
- Signed in using PSN account on EA website (on a phone, computer and PS4 web browser)
- Changed EA password
- Did the whole: Default Settings, sign in PSN, Restore Licenses, Restart PS4
- Confirmed all login info was correct and was able to sign in on BF Companion App
- Confirmed EA account was "adult"
- I have a PS+ account for "online play"
- Contacted tech "support" that wasted an hour of my time telling me to do the same things I told them I already did (see above).
Still nothing works. Anyone else actually want to play this game???
- EA_Blueberry6 years ago
Community Manager
Are you able to connect after changing your DNS on the console? we've seen some users suddenly being unable to connect to games or getting stuck at menus, but were able to resolve it after changing the DNS.
Preferred DNS server: 8.8.8.8
Alternate DNS server: 8.8.4.4PS4 Network Settings
https://manuals.playstation.net/document/en/ps4/settings/nw_settings.html
- 6 years ago
No. Still not able to connect to EA for Battlefront online Services.
I went in and changed the primary DNS to 8.8.8.8 and secondary to 8.8.4.4
I also switched the two so the 8.8.4.4 was primary.
Internet tests were successful and even restarted the console to make sure settings took.
I am still unable to connect to EA
- EA_Blueberry6 years ago
Community Manager
Services should be live again, can you try reconnecting for us?
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