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vaux2's avatar
6 years ago

Can't navigate up/down through sub-options

Product: Star Wars Jedi: Fallen Order
Platform:PC
Summarize your bug Was playing the game fine for about 8 hours until i got to the landing pad in Zeffo then once i got inside, the game kept crashing at exactly the same place every time with a PAK decompression fail. Suspecting that a file was maybe corrupted when downloading the game, I repaired the game in origin and it downloaded about 24GB again. Since doing that i can't navigate the options menus.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not sure
What happens when the bug occurs? I can move through the options menu for visual, video, audio etc, but can only access the top option in each section. I can't move down to access the other options. I've tried the cursor keys, W and S, my xbox controller, nothing works.
What do you expect to see? When i first started the game, i was able to access everything and had it all setup right for my PC, it was running perfectly. Not sure why its suddenly changed. Both keyboard and xbox controller were working fine for navigating the options.

 

3 Replies

  • I've managed to fix it 🙂

    The only other bug report that sounded similar was where people couldn't fully access in-game customisation menus.  The fix was to change the resolution to the native for their monitor.

    https://answers.ea.com/t5/Bug-Reports/I-can-only-select-from-the-first-two-columns-in-the-quot/m-p/8436761#M469

    Since i wasn't able to access anything other than the top option in each section, i couldn't change the resolution from the 3200x1800 it had randomly got stuck at to the native 4K for my monitor.

    I opened the game's config file by pasting the following into windows explorer address bar

    %LOCALAPPDATA%\SwGame\Saved\Config\WindowsNoEditor\GameUserSettings.ini

    In the file that opens, scroll down to the resolutions and change to the native resolution for your monitor (coloured red below)

    Gamma=1.700000
    DeficiencyType=NormalVision
    DeficiencySeverity=0
    bUseVSync=False
    bUseDynamicResolution=False
    ResolutionSizeX=3840
    ResolutionSizeY=2160
    LastUserConfirmedResolutionSizeX=3840
    LastUserConfirmedResolutionSizeY=2160
    WindowPosX=-1
    WindowPosY=-1
    FullscreenMode=0
    LastConfirmedFullscreenMode=2
    PreferredFullscreenMode=0
    Version=6

    Save the file and close.

    After starting the game i was then able to fully navigate the options menus and change all settings again.

    I have no idea why my resolution changed, or why i was unable to navigate all options when not in native resolution, guess this needs bug fixing.

    Anyways, hope this helps!

  • I've managed to fix it 🙂

    The only other bug report that sounded similar was where people couldn't fully access in-game customisation menus.  The fix was to change the resolution to the native for their monitor.

    https://answers.ea.com/t5/Bug-Reports/I-can-only-select-from-the-first-two-columns-in-the-quot/m-p/8436761#M469

    Since i wasn't able to access anything other than the top option in each section, i couldn't change the resolution from the 3200x1800 it had randomly got stuck at to the native 4K for my monitor.

    I opened the game's config file by pasting the following into windows explorer address bar

    %LOCALAPPDATA%\SwGame\Saved\Config\WindowsNoEditor\GameUserSettings.ini

    In the file that opens, scroll down to the resolutions and change to the native resolution for your monitor (coloured red below)

    Gamma=1.700000
    DeficiencyType=NormalVision
    DeficiencySeverity=0
    bUseVSync=False
    bUseDynamicResolution=False
    ResolutionSizeX=3840
    ResolutionSizeY=2160
    LastUserConfirmedResolutionSizeX=3840
    LastUserConfirmedResolutionSizeY=2160
    WindowPosX=-1
    WindowPosY=-1
    FullscreenMode=0
    LastConfirmedFullscreenMode=2
    PreferredFullscreenMode=0
    Version=6

    Save the file and close.

    After starting the game i was then able to fully navigate the options menus and change all settings again.

    I have no idea why my resolution changed, or why i was unable to navigate all options when not in native resolution, guess this needs bug fixing.

    Anyways, hope this helps!

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