I have a child account and I want to change it in an adult account. Therefor I have to login with my email. But Origin doesn't recognise my email (I'm very sure it is correct). I can only login with my ID (rubenfri). What can I do.
EA Staff (Retired)Hello @joranfri
You can find all the information on aging up your account here https://help.ea.com/en-us/help/account/aging-up-an-origin-account-to-an-adult-account But if you have trouble getting into your EA Account, you should get in touch with EA Advisors directly https://help.ea.com/en/contact-us/new/
Cheers,
Archi
