Character stuck in map after Ilum cutscene

Product: Star Wars Jedi: Fallen Order
Platform:Microsoft XBOX One
Summarize your bug Boarded the mantis after escaping the undead nightsisters and the cutscene doesn’t load. I travel to ilum and I am now stuck not able to move my character or do anything.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I only just discovered this, but if the cutscene doesn’t load on dathomir after escaping the tomb travel to to ilum or any other planet and once it loads you will be stuck in the mantis. When you attempt a reload your character will be stuck next to the door not able to move or do anything.
What happens when the bug occurs? When you travel to another planet your character becomes frozen and cannot move at all.
What do you expect to see? The cutscene after reaching the ship then going to ilum to repair my lightsaber.

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This is the first time i’ve encountered this glitch so I’m not sure if you can recreate it.