Constant crash: Unreal Engine is exiting due to D3D device being lost.
Product: Star Wars Jedi: Fallen Order
Platform:PC
Summarize your bug During gameplay my game crashes and freezes. LowLevelFatalError [File:Unknown] [Line: 200] Unreal Engine is exiting due to D3D device being lost. This has happened in almost every cutscene although occasionally i'll get lucky and I will make it through a cutscene without the game crashing. Crashes between 2-30 minutes of gameplay.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not sure how to recreate 100% of the time on someone else's computer.
What happens when the bug occurs? My game freezes and proceeds to crash, bringing me to the Unreal Engine crash reporter.
What do you expect to see? .
I have the latest window's update, the latest gpu drivers, the latest bios flash and have no hardware problems as far as i know.
Below is the crash report on the Unreal Engine Crash Reporter. My Gpu and Cpu are not overclocked, nor under clocked.
I've tried lowering the settings as well.
I purchased the game on steam and when i validate the game files, no files are missing.
My pc specs:
I7-7700K
16 gb ram
2x 1080ti in sli
Crash report :
LowLevelFatalError [File:Unknown] [Line: 200] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0005 - 'REMOVED') 0x000000015132e2c6 starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001513304c0 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000151310e44 starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001521a1cf5 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000151d2b6ed starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000151d080a6 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000151d0b134 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000151d0ab85 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000151780fba starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000151623362 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000151c2f4c4 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000151c16b59 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000150514264 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000152203842 starwarsjedifallenorder.exe!UnknownFunction [] 0x000000014151ed28 starwarsjedifallenorder.exe!UnknownFunction [] 0x000000015080e4bb starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001507facb7 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007fffb11d7974 KERNEL32.DLL!UnknownFunction [] 0x00007fffb146a271 ntdll.dll!UnknownFunction []
Another Crash report :
LowLevelFatalError [File:Unknown] [Line: 200] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG') 0x000000015132e2c6 starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001513304c0 starwarsjedifallenorder.exe!UnknownFunction [] 0x000000015131a2d6 starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001519262c7 starwarsjedifallenorder.exe!UnknownFunction [] 0x000000015191203b starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000151aa8df3 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000151aa861b starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000151911438 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000151623c75 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000151c2f4c4 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000151c16b59 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000150514264 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000152203842 starwarsjedifallenorder.exe!UnknownFunction [] 0x000000014151ed28 starwarsjedifallenorder.exe!UnknownFunction [] 0x000000015080e4bb starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001507facb7 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ffab5d97974 KERNEL32.DLL!UnknownFunction [] 0x00007ffab744a271 ntdll.dll!UnknownFunction []
Another crash report during cut scene same error as before :
LowLevelFatalError [File:Unknown] [Line: 200] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG') 0x000000015132e2c6 starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001513304c0 starwarsjedifallenorder.exe!UnknownFunction [] 0x000000015131a2d6 starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001519262c7 starwarsjedifallenorder.exe!UnknownFunction [] 0x000000015191203b starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000151aa8df3 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000151aa861b starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000151911438 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000151623c75 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000151c2f4c4 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000151c16b59 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000150514264 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000152203842 starwarsjedifallenorder.exe!UnknownFunction [] 0x000000014151ed28 starwarsjedifallenorder.exe!UnknownFunction [] 0x000000015080e4bb starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001507facb7 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ffab5d97974 KERNEL32.DLL!UnknownFunction [] 0x00007ffab744a271 ntdll.dll!UnknownFunction []
As far as i know from some quick searching, this isn't a problem with Jedi Fallen Order specifically. I'm assuming it's a problem with either the Unreal Engine or something locally software related, as other's are reporting this same bug/crash on different games all using the Unreal Engine.
If anyone knows of any solution or something for me to try please let me know!
