The age limits are set by the local government; EA merely applies whatever limit is in effect in Sweden, or wherever a member is living.
If your parent or guardian created an EA Account for you when you were underage, your account is a child account.
If you have recently turned 13* you now have the option to update (or age-up) your account to an adult account. This will give you full access to all Origin features.
NOTE: Underage accounts are for children 12 years and younger. When your child turns 13*, he or she will be able to age up their account to an adult account.
*Players in Ireland must be 16 and players in Australia must be 15 to update to an adult account
More details to check your ID and account information http://help.ea.com/en/article/how-to-change-your-origin-id/
I created this account yesterday. Don't you find it weird how even though I'm 15, it's set to child account anyways..
When you are eligible to update your account, you will receive an Origin notification each time you log in.
If you fit here- players in Ireland must be 16 and players in Australia must be 15 and in other countries for up to 13 years to update to an adult account- I do not see why you could not change 🤔
Have you tried this steps to Updating a child account to an adult account ?? And didn't work?
Maybe you have the wrong year of birth in Origin? 🤔
Then the only way to resolve ,you need to create an incident using the Talk to a Game Advisor link on the left, and a Game Advisor will assist you.
Select Origin from the list.
Select a topic for the best results.
Scroll to the bottom and select Contact Us.
Select your platform and list a short description of your problem.
Select live chat or call me to request a call back from an advisor.
More details for How to contact EA http://help.ea.com/en/article/contact-ea-help/
Your suggestions didn't work and no, I did not put in wrong date of birth. But, there might be a chance it said "Your account will be a child account until you reach 16 years of age" or something like that. Although I do not live in Ireland nor Australia. I live in Sweden. Nothing here in the web says I have to be 16 years or older to access online features..
