Forum Discussion
6 years ago
@EA_Blueberry It’s downloaded onto the Xbox hard drive, and no I don’t have anything plugged into it other than. An hdmi and the power cord
EA_Blueberry
Community Admin
6 years agoThe team is aware of some reports of white screen crashes and we apologize to those experiencing this. Have you tried a power cycle with the console to see if that help avoids it?
How to power cycle your Xbox console:
- Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
- Unplug the console's power cable. Wait 10 seconds.
Important Be sure to wait 10 seconds. This step resets the power supply.
- Plug the console power cable back in.
- Press the Xbox button on your console to turn on the Xbox One.
- 6 years ago@EA_Blueberry It didn’t work still crashes as soon as I go through the hallway to the vault I guess
- 6 years ago@EA_Blueberry This is really upsetting for me because I’ve been waiting for this game for a while and i even bought a new tv for it. It sucks I can’t even enjoy the game.
- 6 years ago@EA_Blueberry I’ve also restarted my walkthrough multiple times and all different difficulties but soon as I get to that part it crashes
- EA_Blueberry6 years ago
Community Admin
What type of Xbox One do you have?
- 6 years ago@EA_Blueberry Xbox one s
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