@Revive_medicThat’s a great reply, thank you.
I’ll struggle to understand the logic of the choice if they did choose to sacrifice the flight sim people based on the other choices made in the game. I loved that this was pitched as being the ultimate space combat Star Wars game, and with the first person perspective being the only option it’s going to appeal to those who play flight sims (and Ace Combat too!).
I wouldn’t mind if I was doing something weird with the custom mapping and causing an issue, but I’m choosing one of the two preset options that they have given me, and they gave it because there are people who are used to playing sims/flight games.
If they’re going to fix it fine, tell us a rough timeframe and communicate about it. Even if it’s a “this is going to take a while and I would expect it to take about six weeks” I’d be happy as I’d know that they are going to fix it. Equally, if they just turned around and said “get good noob, we’re not changing it” I could make a decision what to do.
It just doesn’t seem to have been play tested, and apart from Ian who responded to that person on Twitter there has been a reluctance from EA to communicate at all, and when the response was there it was as vague as could possibly be.
After BFV I said I wouldn’t buy another EA game because of the myriad of issues that it had, but Squadrons looked like the game I’d been hoping for since X-Wing vs TIE. I wasn’t expecting it to be perfect (and it isn’t); I can live with the ranking system being almost random, and somehow that ISD won’t die in the Fleet Battles tutorial, but I took it for granted that I would be able to fly the bloody thing.
As I said previously, I’ve requested a refund from Microsoft, and I suspect there will be a few more of my friends who will probably do the same. We’re all of an age where we’ve had too long playing flight games to unlearn a couple of decades worth of muscle memory, but more importantly for EA we’re all of an age to have disposable income and spend that income on our hobbies.
Maybe we’ll look back at this and use it as an example of how not to handle customer relations, maybe we’ll look back and go “wow, that SD13 bloke sure needed to chill out”, but either way it’s pretty average for something that shouldn’t have made it past beta.
