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Nishy7's avatar
Nishy7
Newcomer
10 months ago

Not connected to Internet??

I'm getting this error when trying to start Jedi: Fallen Order

"We've noticed your computer is currently offline. to activate your game on this computer using your EA Account, you'll need to connect to the internet"

I've literally tried everything. Disabling Firewalls and antivirus, restarting app, repairing app, reseting network settings, reinstalling EA, trying to install an old version, running the app on another device, changing from wifi to ethernet, etc.

Please help. I spent money on this game and want to be able to play it. Can't find anything that works online

bug
pc
technical issues

3 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hey there, 

    I'm sorry to hear you're unable to launch SW Jedi: Fallen Order. I see you tried many steps so far to no avail. There might be a background program conflicting with the game preventing it from connecting. If possible, please try a clean boot and let us know how that goes: How to clean or safe boot your computer

    I hope this helps,

  • Rovelva's avatar
    Rovelva
    Newcomer
    1 month ago

    Hi!
    I just ran into the same problem and the clean boot did not help. This very frustrating because this problem just appeared overnight without any apparent reason. At first it was the EA App that was unable to connect to the internet, but i reinstalled it and it fixed the problem but now i get the same error message as Nishy7 when starting the game via Steam. I am currently reinstalling the game on steam but i am doubtful that it will work, so please let me know if there is another fix because i was almost finished with the game which makes this extra frustrating for me.

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