Forum Discussion

Anonymous's avatar
Anonymous
10 years ago
Solved

DirectX function device CreateTexture2D subResourceCount !=0?...DXDI ERROR....

Error description

I having that problem since BF3 and BF4 and now I having this on StarWars Battlefront ☹️

I sweeped the graphic drivers with "driver sweeper" and installed a new beta version on my AMD HD Sapphire 6900  

and that does help me to start normally and play BF4. But does not helped me to start Star Wars.  

After I start  SW it appears the manu with 8bit graphics crashed screen and come after error sound with that error.

27 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    It does not helped either. Same error. What's funny that I did played trial version of this game before I bought it and worked perfect.  So it sounds that I need to buy a new graphic card or something? this is weird...

    Now I using latest version  beta version so how does that possible that AMD stopped making updates?

  • Anonymous's avatar
    Anonymous
    10 years ago

    P.S. Can you link me how "they" folk could able to start that game in other ways? what shall can I try? 

    Actually now I don't know what to do or shell I give up and give that download back to EA or keep working on this... 

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    10 years ago

    As I understand it the last proper driver update for the 6000 series cards was Catalyst 15.7.1, from last year,

    Can you try uninstalling the Crimson drivers and just install the Catalyst 15.7.1 package?

    https://www2.ati.com/drivers/amd-catalyst-15.7.1-with-dotnet45-win7-64bit.exe

    You can find out more info on the support for the 6000-series cards here: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows+10+-+64

    As for the bit about other players, sorry for being unclear, I was trying to provide context. While the older cards don't have new drivers, many players with 6000 series cards can play the game. 


    If you're looking into a refund you can find more info on the policy here: http://help.ea.com/en/article/what-s-the-great-games-guarantee/


    For refunds related to technical issues outside of the timeframe listed, you can reach out to support. Hopefully we can clear this up though. 

  • Anonymous's avatar
    Anonymous
    10 years ago

    Hey! Sorry for not being update I was on holiday 🙂 

    I did all those steps with removing old drivers and changed with newest versions I already doing that right now again and again but it happen' over and over again when I start the game. I can try to reinstall my OS or just buy new graphic card 🙂 I guess it's a solution.

    I'll let you know... 

  • Bielmt's avatar
    Bielmt
    10 years ago

    got same problem , but on fifa 17 , here's my dxdiag , tryed everything  since reinstall all my drivers to reinstall the game , this only happens when i try to get/see my new packs obtained from fut champions , please help !

Featured Places

Recent Discussions