Forum Discussion

8 years ago

DirectX function "DX11Renderer::tryMap..."

Hi there. I'm getting this error (DirectX function "DX11Renderer::tryMap...") every time i play the game. I can play only about 4 or 5 min, and the error appears. I have read all posts and solutions...

DxDiag.txt71 KB

IIPrest0nII

Hero (Retired)

8 years ago

Hello @retlawasor

Please check this solution http://answers.ea.com/t5/Technical-Issues/nVidia-Driver-Crashes/m-p/5188596/highlight/true#M549

retlawasor

8 years ago

Thanks IIPrest0nII.

But the error persists. I have checked the solution, and now i have this error. I think is the same.

IIPrest0nII
Hero (Retired)
8 years ago
@retlawasor Let's try to reinstall graphics driver using DDU utility, please follow this manual https://drive.google.com/file/d/0B_XVJLgqo3qvZW1xZHlUNDB5Z1U/view?usp=sharing

Also, make sure your Windows 10 is updated.
- retlawasor
  8 years ago
  @IIPrest0nII Thanks to all of your types, but the error persists. That time i have played around 4 minutes and then the game crashes again. I don't know what can i make for fix this problem. 😞
  - ietxmmyrus
    EA Staff
    8 years ago
    Hey @retlawasor,
    
    if the clean uninstall and reinstall didn't do the trick, could you please try to create a new admin account in Windows and then launch the game again? The error in your DxDiag sometimes points towards user profile corruption.