Forum Discussion

8 years ago

DirectX function "DX11Renderer::tryMap..."

Hi there. I'm getting this error (DirectX function "DX11Renderer::tryMap...") every time i play the game. I can play only about 4 or 5 min, and the error appears. I have read all posts and solutions...

DxDiag.txt71 KB

retlawasor

8 years ago

Thanks IIPrest0nII.

But the error persists. I have checked the solution, and now i have this error. I think is the same.

IIPrest0nII

Hero (Retired)

8 years ago

@retlawasor Let's try to reinstall graphics driver using DDU utility, please follow this manual https://drive.google.com/file/d/0B_XVJLgqo3qvZW1xZHlUNDB5Z1U/view?usp=sharing

Also, make sure your Windows 10 is updated.

retlawasor
8 years ago
@IIPrest0nII Thanks to all of your types, but the error persists. That time i have played around 4 minutes and then the game crashes again. I don't know what can i make for fix this problem. 😞
- ietxmmyrus
  EA Staff
  8 years ago
  Hey @retlawasor,
  
  if the clean uninstall and reinstall didn't do the trick, could you please try to create a new admin account in Windows and then launch the game again? The error in your DxDiag sometimes points towards user profile corruption.
  - retlawasor
    8 years ago
    Hey @EA_Joker,
    I´ve tried with another admin account on Windows, but the trick doesn´t work. I am very unsatisfied with the game because i can not play. What is your suggestion? Please i need a help. ☹️