5 years ago
Docking Causes black screen
Product: Star Wars: Squadrons Platform:PC Please specify your platform model. PC What is your gamertag/PSN ID/EA Account name? DrW1g Are you playing in VR? No Which part of the game is the issue...
@EAcrew
Issue:
- After docking animation with the empire cap ship (3rd part of the mission), except for none canvas elements, the screen is black
- The display goes dark, except for the Empire Cap ship's Dock UI icon and the mission objective Destroy UI Icon.
Where the issue happens:
- Mission 9, 3rd section
Screen is dark, except for certain elements:
- During gameplay, mission objectives (top middle)
- During gameplay, the Empire Cap ship's Dock UI icon and the mission objective Destroy UI Icon is displayed properly
- During gameplay, pressing the Loadout menu button displays the ship components properly
- When docked, the ship selection UI is displayed properly but everything else is full black screen.
- When un-docking, the animation of fighter leaving the cap ship is dark.
- Load / Save system Icon animation (the squares located at the bottom left of the screen)
- Pause menu elements display properly
Screen is normal when:
- When docking into the ship (after dark screen), docking animation and the background elements are displayed properly
Other comments:
- Sounds and sound feedback works normally
- Control input and control feedback works normally
- Gameplay (lock-on, shoot, AI interactions) works normally
Tests I did:
- Restarting from checkout removes the black screen but the bug still happens after docking.
- Switching between each ship (fighter, interc, support), no change.
- Destroying enemy sub-system (left shield and targeting system)and docking afterwards, no change
- Changed video settings (resolution, fullscreen/windowed), no change
- Restart from Checkpoint + straight to ship docking/undocking = black screen / no change
- Disabling enemy targeting + docking/undocking = black screen / no change
- Rebooting computer, no change
- Checked the games files with Origin software
Settings:
- GeForce v460.89 Released on: 12/15/2020
- 2 screens but game is displayed on main screen
- All display settings on high / 1 notch lower from highest setting
- Also tested with Geforced experience Optimized settings with no improvement
Steam Forum has the same issue:
https://steamcommunity.com/app/1222730/discussions/0/5118863332773827720/
(not subscribed to replies but feel free to reach out via Origin)