Forum Discussion
5 years ago
Easy fix. Use you’re PS4 internet browser. Login to EA help website with the ps4.(help.ea.com)
when entering your email then password, choose the option to login with your ps4 account at the bottom of the page. Don’t push the basic login!
fill in the log in details.
it will ask you to submit your login and password information from your PS4 account to continue. After you login with your PS4 account into the EA account then you’ll be automatically logged in.
It should prompt you to do it a second time to update Settings. Either way that’s what worked for me hope it works for you!
EA_Atic
DICE Team
5 years agoI'm closing this thread to stop it being necroed.
For Account issues it's not something we can help with on AHQ and something you need to reach out to our game advisors on EA support.
How to get in contact with EA support:
https://help.ea.com/en/contact-us/
https://twitter.com/EAHelp
How to get in contact with EA support:
https://help.ea.com/en/contact-us/
https://twitter.com/EAHelp
/Atic
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