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Anonymous's avatar
Anonymous
10 years ago
Solved

EA account login error

Trying to play game but won't let me due to "You must be signed in to your EA Account to access online features" error pop-up. I cannot find anywhere to login. Anyone else having this issue or know h...
  • Anonymous's avatar
    Anonymous
    10 years ago
    So I was browsing some of the boards and found this

    ‎11-18-2015 11:44 PM
    FIXED!!!! HOW TO FIX:

    1. RESTORE PS4 TO DEFAULT SETTINGS (NOT REINITIALIZE) FROM SETTINGS > INITIALIZE MENU
    2. YOU'LL NEED TO RESIGN INTO YOUR INTERNET AND PSN AFTER REBOOT
    3. RESTORE LICENSES FROM SETTINGS > NETWORK/ACCOUNT MANAGEMENT > RESTORE LICENSES
    4. REBOOT AGAIN (NOT STANDBY)
    5. START BATTLEFRONT AND DO NOT RUSH IT!!

    HOPE FOR THE BEST!
    I don't know how to give credit to someone on here but Paranoia-XV said this on a board and said it was solved I have yet to try it myself.
Anonymous's avatar
Anonymous
10 years ago

There are two things you need to know to solve this issue:

1. You need an EA Access subscription to be able to play the online multiplayer feature of the game

2. You can not share this EA Access subscription with any other accounts (even family members on the same console)

I spent hours ours on chat with EA support last night and finally got them to actually admit that this is the case instead of continuing to blame the issue on Microsoft(xBox).

Hopefully EA will wake up and realize how badly they are screwing over their customers and change this problem. If they don't it will just show how greedy of a company they are.

A_Blues_fan_79's avatar
A_Blues_fan_79
Seasoned Adventurer
10 years ago
@joecameron12813 wrote:

There are two things you need to know to solve this issue:

1. You need an EA Access subscription to be able to play the online multiplayer feature of the game

2. You can not share this EA Access subscription with any other accounts (even family members on the same console)

I spent hours ours on chat with EA support last night and finally got them to actually admit that this is the case instead of continuing to blame the issue on Microsoft(xBox).

Hopefully EA will wake up and realize how badly they are screwing over their customers and change this problem. If they don't it will just show how greedy of a company they are.

EA Access is a completely different thing. You don't need that to play Battlefront if you've purchased the game.

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