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gw2478's avatar
gw2478
5 years ago
Solved

Error 721

Product: Star Wars: Squadrons Platform:Sony Playstation 4 Please specify your platform model. Sony PlayStation 4 What is your gamertag/PSN ID/EA Account name? Puddle_nails Are you playing in VR? ...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    Hi there, @gw2478.

    Alternate DNS settings may help with this. Please follow the steps here. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4. Let me know what happens. Thanks!

deathstab_93's avatar
deathstab_93
5 years ago

I did and still doesn’t work 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@deathstab_93 

Have you performed any other troubleshooting besides changing the DNS settings?

  • deathstab_93's avatar
    deathstab_93
    5 years ago

    Yes all of them and the advanced ones, my flat mate can play squadrons on the same console just fine online. I’ve tried 2 consoles too, been like this since Friday now 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @deathstab_93 

      If you've tried all the troubleshooting, I wouldn't be able to help any further. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

      • vonFlaskow's avatar
        vonFlaskow
        Newcomer
        4 years ago

        Hello, same error, (721) on Battlefield II. and Squadrons. PC platform Windows 11, wired.

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