Error 721

@Puddle_Nails78 

I don't know what else it could be then. The best I can advise is to try contacting an advisor again to see if they have anything else to suggest.

I'm having the same issue. PS4. I've never game-shared.

@Puddle_Nails78 

Did you try everything that was suggested for Battlefront 2? They can still apply to Squadrons.

@brady1138 

Have you tried everything that's suggested in this thread?

Yep, I've done everything that @Puddle_Nails78 has done. Still nothing. It's a shame, I literally bought this ps4 to play this one game with my old X-Wing crew.

@brady1138 

I'm really sorry for the frustration. I loved the X-Wing and Tie Fighter games so I can understand your disappointment with not being able to play. Unfortunately, I just can't think of anything else to try so it would be best to contact an advisor according to the instructions I previously provided. If they get this resolved, can you let me know what it was that fixed this for you? Thanks!

@Puddle_Nails78 

That's good to know. I thought I had suggested that previously, but I see I didn't. I'll keep it in mind going forward. Thank you! Good luck and please let us know if you have any other issues. May The Force be with you 🙂

@Puddle_Nails78 

Are you saying the issue has returned? If so, I really don't have anything else to suggest other than contacting support again.

A friend of mine has the same issue. We logged on with his account on my computer with the same error.

This is an account issue and not a local issue

@Puddle_Nails78 

I'm very sorry, but I don't have any other suggestions. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

@Puddle_Nails78 Any movement on this for you? My entire squad is still down. Going on two weeks now of 721. Have gone through every possible troubleshooting recommendation, spent over an hour on the phone with EA this week, talked to my ISP. Still nothing. 

@EA_Aljo  Can you run this up the chain and get us some help? There's a growing number of players across all platforms getting this error code. It's not on our end.

@windch3ater 

@Puddle_Nails78 

I don't have any new details on this. If I find out there's a known issue, I'll relay that information. At this time, we're not aware of something that is causing this error for large amounts of players across all platforms.