Forum Discussion

MechEmaster's avatar
6 years ago

Game crashing due to low level fatal error

I posted about two weeks ago to try to fix this reoccurring problem that I'm having with this game. I have a high-end PC and the game will crash after about 30 minutes. I have never experienced this problem with any other game I have owned. I've played about 10 hours and over that time have experienced around 30 crashes. When the game crashes, I get a low-level fatal error line 200 error. I'm just honestly not sure what to do at this point. I've tried everything. I reinstalled my drivers, got rid of all my overlays, and reinstalled the game/verified files. Even ran the game in compatibility mode (this was the only suggestion from the EA help chat system [totally useless]). This is just disgusting coming from such a huge developer as they are proud to release such a huge game and not have silly mistakes like this ironed out. I wish I could get a refund and get this game on PS4 because apparently console is the only thing EA is good at. 

If anyone has experienced this same problem and have figured out a solution, please help me. 

Please refer to my last post from the ideas that other people had.

https://answers.ea.com/t5/Technical-Issues/Game-crashing-randomly/m-p/8440932

2 Replies

  • proxos666's avatar
    proxos666
    Hero+
    6 years ago

    @MechEmaster 

    Your dxdiag showed crashing with ea link and P1: ThermalController.exe which belongs to alienware software 

    have you taken the system to a complete clean boot per this link ? and played the game ?

Featured Places