Game crashing glitch on ilum

Product: Star Wars Jedi: Fallen Order
Platform:Microsoft XBOX One
Summarize your bug Once I exit the cave on ilum and start fighting the storm troopers my game locks up an starts humming
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Exit the kiba kristal cave on ilum and use the saber split move on some storm troopers
What happens when the bug occurs? Game locks up
What do you expect to see? An fix hopefully

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My copy of the game is brand new from Walmart and has no maring on the disk