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Inthrall's avatar
6 years ago

Game crashing on second planet elevator

Game crashing on second planet. I've attached a DXDiag if that helps:

Spoiler
I enter the lift down to bogdano vault after freezing the storm, it has a small stutter on the way into the room. After activating the lift, the audio cuts out after 3s or so. As the lift gets to the bottom, entire game freezes for 30~ seconds and then exits

This happened 3/3 times so far

6 Replies

  • I had a similar problem with the game crashing at the same point over and over again.

    I resolved it by rolling back my nvidia drivers to the previous version.

  • My name is Manuel and I work for NVIDIA.  Can you fill out the driver feedback form so we can look into this?

    https://forms.gle/kJ9Bqcaicvjb82SdA

    Also for more advanced users, it would really help if you could provide us with a crash dmp file from the game as described in the FAQ below:

    https://nvidia.custhelp.com/app/answers/detail/a_id/3335

    You will need to upload the dmp file to a file sharing site and then email me a link to download the file to [edit: email address removed]

    Regards,

    Manuel

    NVIDIA Customer Care

  • Filled in that form now, but email address was removed. Any better way I can share that info?

    EDIT: PMed you a link with crash stuff. I've also added a video of it happening, but it shows differently to what I saw on my screen (the only visual hitch there was at the end). Video ends when the crash happens

  • pidge2k's avatar
    pidge2k
    6 years ago

    Thanks  I forgot about that. The email address is also in the FAQ I linked.  

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