6 years ago
Game crashing randomly
The game constantly crashes. The most I have played is an hour with it not crashing. I get the error and send the code every time. It's extremely frustrating as I get into the game and start to reall...
Try a clean install of the video driver and monitor temps , set the 2080 to debug mode too - see link
Unreal Engine is exiting due to D3D device being lost.
this appears to indicate the video driver crashed
I am playing with a i7 9900k and a 2080 and haven't crashed yet, not that it helps you
@MechEmaster if you post your dxdiag we will have more info and also maybe see if there is something causing the video driver to crash.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Attached is my dxdiag @3DiE9djua2
@MechEmaster Your ealink is crashing a lot and may be causing something weird here.
Are you playing through Steam? there are several people having similar issues with ealink when playing through steam.
If you also have origin installed try uninstall origin. Also check that the installation has gone well in steam. Do a verify game cache in steam
Also you have something called ThermalController.exe causing crashes. Thats related to Alienware as far as I know.
Try update or reinstall the command center and make sure your pc isnt overheating when trying to run the game.
My game was crashing mid-game so I tried to reinstall origin and delete the geforce experience. It wouldnt load my story without geforce experience and upon redownloading it still wont let me run the story with the lowest settings. Here is my Dxdiag file. If you could find what's wrong it'd be great.