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MechEmaster's avatar
MechEmaster
6 years ago

Game crashing randomly

The game constantly crashes. The most I have played is an hour with it not crashing. I get the error and send the code every time. It's extremely frustrating as I get into the game and start to really enjoy it and it crashes. Here is the code below since EA's customer service is the absolute worst. I have to wait two hours in order to talk to anyone.

I have tried updating everything as well as setting the graphics low so that the game should perform well and it still crashes. I have a 2080, i7-8700k so I shouldn't be experiencing this problem because of my computer.

Help me BD-1

LowLevelFatalError [File:Unknown] [Line: 852]
Rendering thread exception:
LowLevelFatalError [File:Unknown] [Line: 200]
Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0005 - 'REMOVED')
0x000000015132e2c6 starwarsjedifallenorder.exe!UnknownFunction []
0x00000001513304c0 starwarsjedifallenorder.exe!UnknownFunction []
0x0000000151310e44 starwarsjedifallenorder.exe!UnknownFunction []
0x00000001521a1cf5 starwarsjedifallenorder.exe!UnknownFunction []
0x0000000151d2b6ed starwarsjedifallenorder.exe!UnknownFunction []
0x0000000151d080a6 starwarsjedifallenorder.exe!UnknownFunction []
0x0000000151d0b134 starwarsjedifallenorder.exe!UnknownFunction []
0x0000000151d0ab85 starwarsjedifallenorder.exe!UnknownFunction []
0x0000000151780fba starwarsjedifallenorder.exe!UnknownFunction []
0x0000000151623362 starwarsjedifallenorder.exe!UnknownFunction []
0x0000000151c2f4c4 starwarsjedifallenorder.exe!UnknownFunction []
0x0000000151c16b59 starwarsjedifallenorder.exe!UnknownFunction []
0x0000000150514264 starwarsjedifallenorder.exe!UnknownFunction []
0x0000000152203842 starwarsjedifallenorder.exe!UnknownFunction []
0x000000014151ed28 starwarsjedifallenorder.exe!UnknownFunction []
0x000000015080e4bb starwarsjedifallenorder.exe!UnknownFunction []
0x00000001507facb7 starwarsjedifallenorder.exe!UnknownFunction []
0x00007ffdbb1d7bd4 KERNEL32.DLL!UnknownFunction []
0x00007ffdbbc4ced1 ntdll.dll!UnknownFunction []

0x00007ffdb9a1a839 KERNELBASE.dll!UnknownFunction []
0x0000000150797257 starwarsjedifallenorder.exe!UnknownFunction []
0x00000001506bb6e9 starwarsjedifallenorder.exe!UnknownFunction []
0x000000015132e2ef starwarsjedifallenorder.exe!UnknownFunction []
0x00000001513304c0 starwarsjedifallenorder.exe!UnknownFunction []
0x0000000151310e44 starwarsjedifallenorder.exe!UnknownFunction []
0x00000001521a1cf5 starwarsjedifallenorder.exe!UnknownFunction []
0x0000000151d2b6ed starwarsjedifallenorder.exe!UnknownFunction []
0x0000000151d080a6 starwarsjedifallenorder.exe!UnknownFunction []
0x0000000151d0b134 starwarsjedifallenorder.exe!UnknownFunction []
0x0000000151d0ab85 starwarsjedifallenorder.exe!UnknownFunction []
0x0000000151780fba starwarsjedifallenorder.exe!UnknownFunction []
0x0000000151623362 starwarsjedifallenorder.exe!UnknownFunction []
0x0000000151c2f4c4 starwarsjedifallenorder.exe!UnknownFunction []
0x0000000151c16b59 starwarsjedifallenorder.exe!UnknownFunction []
0x0000000150514264 starwarsjedifallenorder.exe!UnknownFunction []
0x0000000152203842 starwarsjedifallenorder.exe!UnknownFunction []
0x000000014151ed28 starwarsjedifallenorder.exe!UnknownFunction []
0x000000015080e4bb starwarsjedifallenorder.exe!UnknownFunction []
0x00000001507facb7 starwarsjedifallenorder.exe!UnknownFunction []
0x00007ffdbb1d7bd4 KERNEL32.DLL!UnknownFunction []
0x00007ffdbbc4ced1 ntdll.dll!UnknownFunction []

0x0000000141519d03 starwarsjedifallenorder.exe!UnknownFunction []
0x00000001521f9e8a starwarsjedifallenorder.exe!UnknownFunction []
0x0000000152207770 starwarsjedifallenorder.exe!UnknownFunction []
0x000000014e37f442 starwarsjedifallenorder.exe!UnknownFunction []
0x000000014e3917e0 starwarsjedifallenorder.exe!UnknownFunction []
0x000000014e3919da starwarsjedifallenorder.exe!UnknownFunction []
0x000000014e3a06f7 starwarsjedifallenorder.exe!UnknownFunction []
0x00000001426c064a starwarsjedifallenorder.exe!UnknownFunction []
0x00007ffd4ff81050 Activation64.dll!UnknownFunction []
0x00007ffd4ff78f82 Activation64.dll!UnknownFunction []
0x00007ffdbb1d7bd4 KERNEL32.DLL!UnknownFunction []
0x00007ffdbbc4ced1 ntdll.dll!UnknownFunction []

27 Replies

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  • WhoJoeZ's avatar
    WhoJoeZ
    6 years ago
    @3DiE9djua2 I'm also receiving this error log
    LowLevelFatalError [File:Unknown] [Line: 3365] Pak Decompression failed. PakFile: ../../../SwGame/Content/Paks/pakchunk11-WindowsNoEditor.pak. EntryOffset: 3648167936, EntrySize: 1777837, CompressionMethod:4 Output:00000000CBA80000 ProcessedSize:524288 Buf:00000000C4960000 RawSize:131296 0x000000014e76721b starwarsjedifallenorder.exe!UnknownFunction [] 0x000000014e7694eb starwarsjedifallenorder.exe!UnknownFunction [] 0x000000014c977e7c starwarsjedifallenorder.exe!UnknownFunction [] 0x000000014c97d7ac starwarsjedifallenorder.exe!UnknownFunction [] 0x000000014cc149cb starwarsjedifallenorder.exe!UnknownFunction [] 0x000000014cc06957 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ffc348e7bd4 KERNEL32.DLL!UnknownFunction [] 0x00007ffc3600ced1 ntdll.dll!UnknownFunction []

  • Nussepus's avatar
    Nussepus
    Seasoned Ace
    6 years ago

    @WhoJoeZ Seems like the game has issues with unpacking some of the files. Maybe some of them have gotten corrupted after your first crash. Try a repair in origin or reinstall the game. Try repair first and then reinstall if repair does nothing. 

  • MechEmaster's avatar
    MechEmaster
    6 years ago

    @3DiE9djua2 Sorry it has taken me so long to reply as I was finishing up my semester. I have GFE and alienware command center uninstalled so now I use MSI afterburner to regulate temps (thermal controller is gone as well). I tried disabling the overlays, running in debug mode, running at the lowest graphics, as well as making sure everything is up to date and the game still crashes.

    I purchased the game through steam but now it seems origin has absorbed the game as I used to be able to verify files through steam and now it won't let me.

    I also tried increasing the virtual memory on my C drive but I'm unsure if that will help when the game is downloaded on my D drive because the game is still crashing.

    I do wonder if it has something to do with ealink since it's always running in the background when playing games.

  • Nussepus's avatar
    Nussepus
    Seasoned Ace
    6 years ago

    @MechEmaster If you have the game in Origin, then use Origin unless you absolutely must use steam. That way ealink shouldn't do anything.

    Then you should do repair game through origin which should check the integrity of your files and reinstall the net framework files. These you can also reinstall manually from the game folder.

    Also make sure you have the latest game updates as Im sure new patches have been released since last time. Also recheck that you have a newer windows build (1903 at least) and nvidia drivers. As for using win 10 build 1909 I would advice only to upgrade as last resort. that release is fairly new and may be unstable for other games/software you may have.

    And if you have a factory OC GPU try set it to debug mode in nvidia control panel. It removes the OC.

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