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Someot's avatar
Someot
Seasoned Newcomer
5 years ago
Solved

Game does not save

As stated, the game does not save. I have read the other threads on this issue but none of the solutions have fixed the problem. I can see the game appears to be trying to save because it creates a "Star Wars Squadrons Steam" folder on the root of the installed drive and places a few folders inside of it, but no files are ever created.

I have tried the following:

  • Disable Steam cloud sync
  • Turn off controlled folder access (it was never on to begin with)
  • Create exclusion for the application in Windows Defender (and the firewall, even though I know that has nothing to do with this issue)
  • Force the application to run as administrator
  • Give full access to the "Star Wars Squadrons Steam" folder created on the drive root
  • Give full access to the %userprofile%\Documents folder
  • Uninstall/reinstall/verify game files/install on a different drive

None of these have yielded any results. I'm not able to find any logs or events indicating what issue might be preventing it from creating it's necessary save files. Clearly it has some kind of permission if it's able to create folders in the root of both drives I had it installed on, but somehow it cannot save the actual files.

Now, I am going to expose a piece of information here. The %userprofile%\Documents folder resides on a different drive than I had the game installed. In fact, it's a network drive. I'm saying this now because inevitably it would come up in troubleshooting, and some genius would say that was the problem and mark the thing as solved. I do not believe that is the problem, and I will not accept that as the solution. Anecdotally, I have played literally hundreds of games with this configuration, and not a one has ever had a problem, even the most ancient of games and the shoddiest of PC ports. More concretely, it's pretty clear that the "Star Wars Squadrons Steam" folder one expects to find in the Documents library is being created on the root of the drive, so the issue remains with writing to that location specifically.

So, any ideas? Game's pretty fun, but it's not so fun to replay the intro every single time I boot it up.

2 Replies

  • Cave_Waverider's avatar
    Cave_Waverider
    5 years ago

    Does the game also not save any settings you set (keybindings, graphics options, etc..) or is it just your "progress" that isn't being saved?

    While I'm not familiar with the Steam version of Squadrons (I have the Origin version), Steam usually holds save games in the \steamapps\userdata\<userId>\<gameId>\ folder. Have you ensured that you also have full read/write/ownership privileges on that folder? Could it be that it only saves settings in the Documents\Star Wars Sqadrons Steam\ folder? 

    Have you tried running the game on the full Administrator account (it's hidden by default and usually called "Administrator")?

    How have you set up the documents folder on your network drive? Have you pointed Windows to the new location via Windows Explorer, have you manually created a symlink, hardlink or such? Perhaps try if a different way works better.

    I know you don't want to hear it, but if nothing else helps, it could very well be that the game has problems accessing the network location. This could even be the case if other games don't have problems with it. Which file sharing protocol are you using to connect to the network drive? Perhaps changing it could work, especially if you use one that isn't native to Windows.You might want to try to set the Documents folder up on a local drive temporarily (just use explorer to set a new location for Documents and don't move it's contents) and see if it works then, just to rule out that it's the culprit (and if it works, try moving the Squadrons folder back to the Network drive and set Documents back to the Network drive and see if it works afterwards).

    On a side note, I myself have the Documents folder set up on a storage drive, albeit it's a local HDD and not a network drive and (Origin version of) the game saves fine this way.

  • maverick102172's avatar
    maverick102172
    4 years ago

    Hi! I fixed it by doing this steps on this web page:

    httphttps://www.thenerdmag.com/how-to-fix-star-wars-squadrons-not-saving-issue-on-pc/#:~:text=Star%20Wars%20Squadrons%20Not%20Saving%20Issue.%20A%20few,click%20on%20Update%20%26%20Security.%20Update%20and%20Securitys://www.thenerdmag.com/how-to-fix-star-wars-squadrons-not-saving-issue-on-pc/#:~:text=Star%20Wars%20Squadrons%20Not%20Saving%20Issue.%20A%20few,click%20on%20Update%20%26%20Security.%20Update%20and%20Security .

    It is basically granting permissions to access a folder, in virus protection settings. Good hunting!

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