Product: Star Wars: SquadronsPlatform:Steam-PCPlease specify your platform model. PCWhat is your gamertag/PSN ID/EA Account name? dirkmateAre you playing in VR? YesWhich VR Platform are you using? Steam VRWhich part of the game is the issue happening in? OtherPlease explain 'Other' Any part of the gameWhat were you doing when the bug occurred? Step by Step detail is helpful. I was customizing my rebel character when the game stopped registering my gamepad inputs.Where did this issue occur? Please include menu name or in game location. Customization menu / briefing roomWhen did this happen? (dd.mm.yy hh:mm) 01.10.20 21:45How often does the bug occur? Every time (100%)How severe is your issue? Can't playWhat happens when the bug occurs? The game stops registering any gamepad inputWhat do you expect to see? Responsiveness when I use controller inputs.Which ship were you playing? If not applicable, just answer "no" or "none." NoneWhat components were you using? N/AWhich customizations (if any) were you using? N/A I began the prologue and and started the first mission with no issues whatsoever. However, when I started the game again and came to the main menu, I went to the customization screen for the rebel hangar and after a few minutes of tweaking the game stopped recognizing my controller. Even after switching the batteries, restarting the game, and trying a new controller, the same issue occurred, this time with no controller recognition from the start.

Thank you! That sort of worked. I now have control of both kb & xbox controller immediately on game startup and I'm able to select options from the menu. However there's no game audio in the VR headset at first - I still have to left click with the mouse to get the audio output to the headset. That may have always been the case and I just didn't notice as I was more focused on trying to get the controller to work. It's as if I have to select the game by clicking with the mouse to let it know to output sound to the VR headset. It's an improvement though. Also, minor issue is controller bindings are not ideal with the config unchecked.

I'm using the Valve Index - video output to the headset seems ok, I can see the game startup splash-screens and clips and the game menus come up in the headset, just the audio isn't there until I left click with the mouse.

I know right? Very weird. Yes - only in VR and only this game. If I launch the game non-VR, then sound outputs immediately on startup to my main speakers as expected. I've noticed if Steam VR is already running when I launch the game - for example if I play another game, quit that and then launch SW Squadrons directly from the Steam VR environment, then the problem does not occur. audio is output to the VR headset as soon as the game starts launching - music plays for the Lucasarts splash screen and the startup video clips. I guess I could just try starting steam VR before starting the game.

Hey @CityOfCans, Thanks for writing this up! What type of controller are you using? Have you tried testing this outside of VR to see if the same issue is still happening? /Kent

I'm using an Xbox One controller, and the issue happens only in VR. It just happened to me again randomly during the "Skies Above Yavin" mission.

Game not recognizing Xbox controller input - VR

19 Replies

EA_Kent
Community Manager
5 years ago
@Gunship43

Hmm, that's really strange.

Can you try something else for me when you have a chance? Open up your controller settings in Steam and go to General Controller Settings. If there is an active configuration there for Xbox controllers can you try unchecking it to see if that makes a difference?

Let me know how it goes when you have the chance to give it a shot. Thanks!

/Kent
Gunship43
5 years ago
Thank you! That sort of worked. I now have control of both kb & xbox controller immediately on game startup and I'm able to select options from the menu. However there's no game audio in the VR headset at first - I still have to left click with the mouse to get the audio output to the headset. That may have always been the case and I just didn't notice as I was more focused on trying to get the controller to work. It's as if I have to select the game by clicking with the mouse to let it know to output sound to the VR headset. It's an improvement though. Also, minor issue is controller bindings are not ideal with the config unchecked.
EA_Kent
Community Manager
5 years ago
@Gunship43

Hmm, that sounds like something might be taking focus away from the game until you click on it to give it focus in Windows. Which VR headset are you using?

/Kent
Gunship43
5 years ago
I'm using the Valve Index - video output to the headset seems ok, I can see the game startup splash-screens and clips and the game menus come up in the headset, just the audio isn't there until I left click with the mouse.
EA_Kent
Community Manager
5 years ago
@Gunship43

Very odd. This only happens if you're playing in VR? The same thing doesn't happen if you launch the game without the headset?

/Kent
Gunship43
5 years ago
I know right? Very weird. Yes - only in VR and only this game. If I launch the game non-VR, then sound outputs immediately on startup to my main speakers as expected. I've noticed if Steam VR is already running when I launch the game - for example if I play another game, quit that and then launch SW Squadrons directly from the Steam VR environment, then the problem does not occur. audio is output to the VR headset as soon as the game starts launching - music plays for the Lucasarts splash screen and the startup video clips. I guess I could just try starting steam VR before starting the game.
EA_Kent
Community Manager
5 years ago
@Gunship43

Hmmm, I see. Were you able to test that out? If Steam VR is already running before you launch the game there aren't any audio issues?

/Kent
Gunship43
5 years ago
Yes - confirmed, if Steam VR is already running then no audio issues.
EA_Kent
Community Manager
5 years ago
@Gunship43

Really strange, thanks for testing! I'll pass this along for a look.

/Kent

Forum Discussion

Game not recognizing Xbox controller input - VR

19 Replies

About Star Wars Games Discussion

Recent Discussions

SWGOH Webstore Purchase Help

SWGOH RAID Order 66

Raid Order 66

EA Why Cant you ban hackers

Issue with launching star wars squadron