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So everytime I try to start the game it#s not launching and tells me I need to upgrade my drivers. The problem is the game tells me I need the version 20.4.2 (AMD) or later and I have the version 20.9.1. I've restarted my pc, re-installed the game, tried version 20.4.2, but the game always tells me I need to upgrade my drivers. Has someone an idea?
(changed the title to reflect the issue better) - Atic
- 5 years ago
@EA_Atic Same issue as others. Attached are screenshots of error, driver version and hardware.
- 5 years ago
@EA_Atic, is anyone going to acknowledge this issue? At least get some sort of feedback from EA?
- Carbonic5 years agoHero+
EA_Atic is one of the people making sure making issues are being sent to the studio to be investigated and hopefully fixed. If he does not respond that quickly on here then have no fear, that doesn't mean it's not being looked into.
For AMD users like @TDKOM19 you might want to try the 20.9.2 driver with Squadron support: https://www.amd.com/en/support/
As for @drgrover2 - your 770m card is slower than the minimum requirements for the game, a GTX660. What's worse is that unlike the GTX660 these mobile Nvidia chips no longer receive driver updates which will make them have issues with running newly released games. https://www.notebookcheck.net/Nvidia-will-end-critical-updates-for-Kepler-laptops-on-April-2020.413755.0.html - I'm sorry to say but you might be out of luck. There is probably a way to fake the driver version by editing the registry but I have no guides I know work on that one.
As a possible workaround for the rest of you, the issue might be outdated driver entries in the registry or similar, to try and fix this a clean uninstall of all graphics drivers using Display Driver Uninstaller (DDU) a few times in safe mode followed by rebooting to normal Windows and installing the latest driver might fix the issue:
https://www.guru3d.com/files-details/display-driver-uninstaller-download.html
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