Games won't connect to my ea account
I bought SW battlefront 2 and dragon age inquisition yesterday. Neither of them will connect to an ea account, but the game doesn't even ask for my details to log in - it simply says this account does not meet minimum requirements.
Ea have been less than useless with this. I spent 5 hours yesterday on the phone to three advisors. They kept sending me a useless link to read which simply tells you that you will be prompted to log in by the game. But my issue is they don't prompt me! I then got told to ring playstation as it must be a problem their end. However, playstation confirmed there were no problems with my PSN account. When I finally rang ea again, the advisor kept ignoring what I was saying, putting me on hold and then sheepishly started telling me the reason I couldn't log in was because the servers are down and that one of the other advisors should have told me. I beleive this was just a tactic to get me off the phone as they didn't know why this was happening.
Does anyone have any advice on how I can manually link my ea account to my PSN account when the game doesn't prompt me to do it? Otherwise I've paid for a game that I can't play online.
Ea have been less than useless with this. I spent 5 hours yesterday on the phone to three advisors. They kept sending me a useless link to read which simply tells you that you will be prompted to log in by the game. But my issue is they don't prompt me! I then got told to ring playstation as it must be a problem their end. However, playstation confirmed there were no problems with my PSN account. When I finally rang ea again, the advisor kept ignoring what I was saying, putting me on hold and then sheepishly started telling me the reason I couldn't log in was because the servers are down and that one of the other advisors should have told me. I beleive this was just a tactic to get me off the phone as they didn't know why this was happening.
Does anyone have any advice on how I can manually link my ea account to my PSN account when the game doesn't prompt me to do it? Otherwise I've paid for a game that I can't play online.
