GPU does not support DirectX 11.0 which is required.

So i keep getting the DirectX device creation error:

"Your computer does not meet the minimum requirements for playing this game."

"NVIDIA GeForce GTX 860M " GPU does not support DirectX 11.0 which is required.

Now this is the only error i have encountered since i got past the driver update error and the freezing black screen, and at some point after taking a break from trying to fix this problem, i came back, hit Enter and the game worked smoothly, not a single problem ingame..
I thought the problem had fixed itself, so i played for a hour or so, went to make food and when i came back, the same error occurred.

I know that i am running DirectX 11.0 on my computer and this is the first time i have encountered this problem. halp..

Specs:

Windows 8.1
Processor: Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz 2.40GHz

Graphics Card: NVIDIA GeForce GTX 860M

RAM: 16.0 GB

System type: 64-bit Operating System, x64-based processor

dxdiag in pastebin:

http://pastebin.com/cVnkhe2j

EDIT: I have resolved my problem with the game by upgrading from windows 8.1 to windows 10 and then updating all drivers, everything is running smooth now.

15 Replies

Anonymous
10 years ago
The Geforce Optimus mobile cards are extremely undependable for EA games.

https://forums.geforce.com/default/topic/555317/where-is-the-quot-use-high-performance-gpu-quot-option-/
TitaniumExile
10 years ago
That may be even so although the error is wrong here.
His embedded card DOES come with Dx11, even Dx12:
http://www.geforce.com/hardware/notebook-gpus/geforce-gtx-860m -> look at left side
It can't be a low gpu memory issue either since, afaik, these get their own error
Anonymous
10 years ago
The error message is being triggered by the grossly inadequate Intel IGP, because the Optimus won't step up and work. It makes no difference that Intel claims Dx11 compatibility; the Intel video is essentially useless for 3D.
Anonymous
10 years ago
I had the same problem, and if i go to the Geforce website it says in this link: http://www.geforce.com/hardware/technology/dx11/supported-gpus
In the list over supported GPUs to DirectX11 there is Geforce GTX 860M. So the message that 860M does not support DirectX11 is *. It says in this link black and white that 860M support DirectX11.
Someone needs to fix this, whoever. Dont care if it is EA or Nvidia, just fix this. Im using the Leonovo, y50-70 with 2 GB grafics.
Anonymous
10 years ago
@Gorath_the_Elder wrote:

The error message is being triggered by the grossly inadequate Intel IGP, because the Optimus won't step up and work. It makes no difference that Intel claims Dx11 compatibility; the Intel video is essentially useless for 3D.

Same as always for the Optimus. The game is unable to find any game-capable video doing anything!
CarotideEtude
10 years ago
I too have Lenovo Y50-70, a well known gaming laptop, with the same card: Geforce GTX 860m and get the exact same message. Can I Run This Website is useless as it says overall I can't run the game even though I pass all the specific points by far. I really need to have this solved as I forked out 100$ for this game + season pass based on the Beta working smoothly on the very same PC.
CarotideEtude
10 years ago
I already have Windows 10 and still have the same problem by the way.
Anonymous
10 years ago
Since it's nVIDIA's driver causing the problem, and their bad engineering on all of the Optimus abortions, you'll have to complain to them about getting one that will work, and then forcing your own device to get up off its backside.
Anonymous
10 years ago
I try to downgrade 258.50, clean install,
Install fresh new directx 11 and 12 too.
i dont think its a nvidia problem, i can play other games without problem, i have this issue with this game,
Just i am disappointed.
60€. illusions by playing this title and this happens,
i have a lenovo 50-70, with gtx 860m nvida card
Anonymous
10 years ago
I have the same problem.