How to upgrade Fallen Order from Xbox one to series s?

Hi, i received a disc copy of Jedi: Fallen Order several years ago, for my Xbox One. I now have a discless xbox series s, and i would like to transfer my disc copy to a digital copy. I saw an articl...

EA_Illium

EA Staff (Retired)

2 years ago

Hey @liamtmiller

To confirm did you try the steps mentioned in our EA blog?

Cheers,

liamtmiller
Not applicable
2 years ago
I did. I tried to contact customer support asking for help to upgrade my disc copy to digital, and they talked to me like i was from Mars. I’ve read that article and tried the steps within it dozens of times.
- EA_Illium
  EA Staff (Retired)
  2 years ago
  Hi @liamtmiller, With the disc in your system, can you try going to the Xbox store and see if you have a download/install option for the Series S|X version?
  - liamtmiller
    Not applicable
    2 years ago
    I didn’t see anything like that. But, i just got a prompt to download an update that’s even bigger than the base game, while the disc was inserted into my xbox one. Could that be the next gen version?