Forum Discussion

liamtmiller's avatar
liamtmiller
2 years ago

How to upgrade Fallen Order from Xbox one to series s?

Hi, i received a disc copy of Jedi: Fallen Order several years ago, for my Xbox One. I now have a discless xbox series s, and i would like to transfer my disc copy to a digital copy. I saw an articl...
liamtmiller's avatar
liamtmiller
2 years ago

I did. I tried to contact customer support asking for help to upgrade my disc copy to digital, and they talked to me like i was from Mars. I’ve read that article and tried the steps within it dozens of times.

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago
Hi @liamtmiller, With the disc in your system, can you try going to the Xbox store and see if you have a download/install option for the Series S|X version?

  • liamtmiller's avatar
    liamtmiller
    2 years ago

    I didn’t see anything like that. But, i just got a prompt to download an update that’s even bigger than the base game, while the disc was inserted into my xbox one. Could that be the next gen version? 

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      2 years ago

      Hey @liamtmiller 

      It could be, how large is the install? 

      Also, it should have the X|S symbol on the game tile if your downloading/playing the next-gen version. 

      Like this...

      • liamtmiller's avatar
        liamtmiller
        2 years ago

        It was about 40gb. It didn’t have the x/s logo when i installed it though. I don’t think that was it. Would redeeming the product code that came with the case work? 

About Star Wars Games Discussion

Talk with the community about EA's STAR WARS™ games.14,771 PostsLatest Activity: 13 minutes ago