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Anonymous's avatar
Anonymous
9 years ago
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I am desperate to get a refund for this game. Nothing happens.

Hi.

A few weeks back I purchased Star Wars Battlefront, but my computer was not able to run it. I immediately asked for a refund and then nothing happened for a few weeks. I created a case, where I was supposed to be redirected to some EA Game Advisor. Didn't happen. A few weeks later, still no reply on that case, but it has been closed now. I don't know how I can contact this company, but they don't make it easy to say the least. Can anyone help me? Maybe some EA Game Advisor himself can read this message?! Cause I'm started to get seriously annoyed here.

EA, I WANT MY MONEY BACK.

Job

  • Hello @JobSpits

    I am really sorry you have all this trouble getting in contact with EA Advisors, but it is the only way to resolve your issue. To contact EA Advisors directly follow this link https://help.ea.com/en/contact-us/new/ or you can give them a call using this phone number +44203 014 1818.

    Cheers,

    Archi

1 Reply

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Hello @JobSpits

    I am really sorry you have all this trouble getting in contact with EA Advisors, but it is the only way to resolve your issue. To contact EA Advisors directly follow this link https://help.ea.com/en/contact-us/new/ or you can give them a call using this phone number +44203 014 1818.

    Cheers,

    Archi

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