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Olexandr_Sanya's avatar
Olexandr_Sanya
1 year ago
Solved

I an unable to chat with tech support on ea help

So I want to chat with EA help tech support. I click on start a new case button (first image) but in result i am sent to this page https://help.ea.com/en/help/faq/using-ea-help/ Can someone please ...
  • EA_Aljo's avatar
    EA_Aljo
    1 year ago

    @Olexandr_Sanya 

    Try using a Chrome browser in incognito mode. Let me know if that helps or not.

Olexandr_Sanya's avatar
Olexandr_Sanya
1 year ago

Sorry. But i do not see start chat button here.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
1 year ago

@Olexandr_Sanya 

Try using a Chrome browser in incognito mode. Let me know if that helps or not.

  • Olexandr_Sanya's avatar
    Olexandr_Sanya
    1 year ago

    Now i see it. Thanks for help!

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      1 year ago

      @Olexandr_Sanya 

      No problem! If you have any other issues, please reach out again.

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