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PandorasWarrior's avatar
PandorasWarrior
2 years ago

I got a new pc and now my Jedi: Fallen Order save file is gone

I had been a while since I played the game, the last time was through geforce now, and now, after getting a new pc, I find out that my star wars Jedi: fallen order save is nowhere to be seen, as if I...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey @PandorasWarriors 

Can you confirm that Steam cloud is enabled on your new PC? 

If so, can you check if you see any Steam Cloud data here. (You will need to sign into your Steam account)

Thanks!

  • PandorasWarrior's avatar
    PandorasWarrior
    2 years ago

    Hello, I have checked, and while my steam cloud has been enabled ever since the feature was available, it seems that the cloud save is not there, despite having over 30 hours registered in the game and 20 achievements unlocked

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      2 years ago

      Hey @PandorasWarriors 

      If the Steam cloud does not have any saves for your, and you have played for several hours there may be a deeper issue happening to either not allow the cloud saves to upload to your Steam account or not allow the game to save. 

      When you last player, or when you play now, is the game itself able to save progress as expected?

      If so, you might want to go through the information shared by Vavle for Steam Cloud support. 

      Cheers!

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