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Skirmy01's avatar
6 years ago
Solved

I. Need. Help.

So, I have commented about this game before, and I have learned more about my Laptop and the problem with the game. The game keeps crashing before the main menu and says that it's losing the D3D dire...
  • EA_Barry's avatar
    6 years ago

    @Skirmy01 

    If you only have an Intel HD4000 then you will not be able to play as that does not meet the system requirements.

    MINIMUM REQUIREMENTS

    OS: 64-bit Windows 7/8.1/10
    Processor (AMD): FX-6100 or Equivalent
    Processor (Intel): i3-3220 or Equivalent
    Memory: 8 GB
    Graphics card (AMD): Radeon HD 7750 or Equivalent
    Graphics card (NVIDIA): GeForce GTX 650 or Equivalent
    DirectX: 11 Compatible video card or Equivalent
    Hard-drive space: 55 GB

    If you think you may have an actual GPU then you can post your Dxdiag report here and we can confirm either way, thanks.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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