Forum Discussion

Wonchka's avatar
10 years ago

Intel Graphics Driver isn't compatible with game

I bought the game Yesterday but it said my graphic driver needed to be updated.

I have a Intel Core i5-4200U with a graphic driver Version 10.18.10.4061 and a Windows 8.1 64 bit.

Also I tried getting an evidia driver and an AMD driver but it said it won't work.

The error message I got said I need an xx.xx.14.4264 or over.

What website should I go to get a new driver?

6 Replies

  • Intel's graphics processors aren't compatible with this game.

    The game's minimum system requirements:

    OS: 64-bit Windows 7 or later
    Processor (Intel): Intel i3 6300T or equivalent
    Memory: 8GB RAM
    Hard Drive: At least 40 GB of free space
    Graphics card (NVIDIA): nVidia GeForce GTX 660 2GB
    Graphics card (ATI): ATI Radeon HD 7850 2GB
    DirectX: 11.0 Compatible video card or equivalent
    Online Connection Requirements: 512 KBPS or faster Internet connection

    Only Nvidia and AMD graphics cards are supported. Installing the drivers has no effect if you don't have one of their graphics cards installed in your PC. You will need a hardware upgrade.

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Dear Fred,

    I have the same problem but my graphics card is an Nvidia Quadro K4200.  I get an error message that my geforce drivers are not up to date and need to update them.  But I have the latest Quadro drivers.  How can i bypass this problem?  I have many other games that work normally with my card!  Please help thanks

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    nVIDIA's drivers for various of their "n60" Geforces, with which a K4200 is a close cousin, are generally badly designed to conflict with many of EA's games.  Compared to a Geforce, it is 9% slower, according to these tests: 

    https://www.pugetsystems.com/labs/articles/Can-you-game-on-an-NVIDIA-Quadro-GPU-604/

    You'll have to experiment with various drivers to see if any of them are any good.  Meanwhile, your error message means that the Quadro isn't even doing anything currently. 

    https://forums.geforce.com/default/topic/555317/where-is-the-quot-use-high-performance-gpu-quot-option-/

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    thanks for your help Gorath

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    I searched Quadro drivers with the new features filter turned on, and i got a version of 358 as requested by the game.  It now works fine.  This is the latest quadro driver i downloaded. It works fine now 🙂 Thanks a lot Gorath.

    Quadro Desktop/Quadro Notebook Driver Release Windows 10 R358.

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Happy for you, and appreciate your return to say so.  You are very welcome for the help, of course! 

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