Issue: Infinite server loading screen/Stuck at server "credits" screen

Game: PC Star Wars Battlefront It happened since the patch on jan/feb when ea decided to add more information to the end screen after a game showing kills, star cards used etc. Before then i d...

TotalEpicNinja

10 years ago

I played tonight on PC platform. Game locked up 10 times out of 12 forcing me to Ctrl-alt del to the task menu and ending the task in order to restart it.

If it gets to the credit screen and there is no music playing, it is a guarantee lock up.

Anonymous

10 years ago

Yes it locked up on me as well, Music stops

EA_Nuno
EA Staff (Retired)
10 years ago
Hi all,

I am really sorry you guys are experiencing this issues, could you check the following link and make sure every step has been performed:

http://help.ea.com/en-us/help/faq/how-to-troubleshoot-crashing-and-freezing-issues

Start with these basic steps

Check the minimum system requirements of the game against your computer (Windows/Mac) and update any drivers that are out-of-date.

Unplug all USB devices (aside from the mouse and keyboard) and try the game again.

Disable the Origin in-game overlay (IGO).

To do this, launch the Origin client, then go to the Origin menu, Application Settings, Origin In Game, and then uncheck "Enable Origin In Game."

Update the game.

Repair the game install.

Update your system (Windows/Mac)

If the basics didn't isolate the issue, try these advanced steps

Perform a System Restore.

We recommend creating System Restore Points before performing this step.

For more information, read Microsoft's System Restore FAQ.

Run the game as admin.

Disable any Firewall / Antivirus apps or programs.

Check Windows compatibility with the game.

Temporarily disable UAC.

Go to the Disable UAC section in this article.

Create a new admin account (Windows/Mac)

Perform a clean boot.

Let us know if it helped.

Nuno

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- Anonymous
  10 years ago
  Hi,
  
  I Disabled the Origin In game inlay and it almost worked as I managed to play Walker Assault with a few games without it freezing, except when I finished Walker Assault on Jundland Wastes as Imperials just now, the game froze at the credits. I have disabled UAC and my system restore by default is set to off. it almost helped as disabling Origin In game did help a lot but it did not fix the problem completely.
  
  Regards,
  
  James
  
  TGI_JIMMY
  - EA_David
    Community Admin
    10 years ago
    @TGI_JIMMY Hey, can I couble check if you're playing after a Clean Boot restart? It may help more if it was missed on the list of steps above.
    
    http://help.ea.com/article/how-to-clean-boot-your-pc
    
    Cheers.