Forum Discussion

Thinkshooter's avatar
Thinkshooter
2 years ago
Solved

Jedi Fallen Order - game doesn't start after intro movie

- Game files are verified - Drivers are the latest - HW requirements are more than met - Game launches to main menu correctly - I click on the first menu option, "Jedi Fallen Order Story" - In...
Thinkshooter's avatar
Thinkshooter
2 years ago

Thanks.

- Cleared App cache

- Ran System File Checker

- Have latest GFX driver

- Tried the game again after Clean Boot.

-> No change.

Once again, the game itself loads to the menu fine, and the intro movie plays correctly. After that, I'm just thrown back to the main menu instead of beginning the actual game.

Please help - what else can I check. Thanks.

  • Thinkshooter's avatar
    Thinkshooter
    2 years ago

    Thanks, I'm glad you're looking into this.

    EA report ID: 4c946987-1360-4ceb-b78f-6ae9db64611a

    I reproduced the issue just before submitting that.

    Dxdiag screenshot is attached. If you need the whole dxdiag log, I would be more comfortable sending that in privately rather than publicly.

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      2 years ago
      Hi @Thinkshooter, apologies would it be possible to get the dxdiag file?

      • Thinkshooter's avatar
        Thinkshooter
        2 years ago

        Found the private message feature. Sent it to you privately. Let me know if you need anything else.

About Star Wars Games Discussion

Talk with the community about EA's STAR WARS™ games.14,768 PostsLatest Activity: 10 years ago